Returns and Exchanges
Returns & Exchanges
If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original, unused condition within 14 days of receipt.
*Returned items should be unused and unworn, and are only returnable for store credit. We are unable to accommodate exchanges as we can't always guarantee sizes are in stock. Packaging such as shoe boxes must be returned undamaged as well.
*Goods will only be accepted for return if they are returned within 14 days from the date we shipped, unless prior arrangements have been made.
*The item is your responsibility until it reaches us. We recommend that you send the parcel using a delivery service that insures you for the value of the goods.
*The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty, and a refund is made.
*Refund will be issued only if an item is determined to be faulty after a thorough inspection of the item. Please allow up to 2 weeks for a return to be processed. If sooner accommodations are needed send us an email, and we can usually expedite this for you.
Send your Return to:
1821 Pacific Coast Highway #6
Hermosa Beach CA 90254
Undergarments and sale items including Semi Annual $20 Dress sale, Grab Bags, and Black Friday deals are FINAL SALE, and are not returnable.